Returns & Exchanges
At Yonex, we stand by the quality of our sports equipment and offer a 30-day return policy for unused items in their original packaging. Whether it is a racquet, shuttlecock, or footwear, we ensure a seamless process to get you back in the game.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Gear
Place the unused items back into their original Yonex packaging, ensuring that racquet strings are intact and footwear shows no signs of outdoor wear.
- 3.Label and Ship
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Inspection and Refund
Once our quality control team verifies the condition of your equipment, your refund or exchange will be processed within 5-7 business days.